Privacy Policy
Cahaya Visual Photography Sdn Bhd is committed to protecting the privacy of individuals who visit our online platform and use our services. This policy outlines how we collect, use, disclose, and safeguard your information in connection with your use of our site and services, including professional portrait photography, corporate event coverage, commercial product photography, architectural photography, photo editing and retouching, videography services, and wedding photography.
Information We Collect
We collect personal information that you voluntarily provide to us when you interact with our site or services. This may include: - Contact information such as your name, email address, postal address, and phone number. - Payment information related to booking and payment for our services. - Details about the services you are interested in or have booked. - Information you provide when communicating with us, including inquiries and feedback. - Photographic and videographic material created during the provision of our services, which may contain personal data (images of individuals).
We also automatically collect certain information when you visit or use our site. This may include: - Usage data such as your IP address, browser type, operating system, referring URLs, pages viewed, and dates/times of visits. - Information collected through cookies and similar tracking technologies (please see our Cookie Policy for more details).
How We Use Your Information
We use the information we collect for various purposes, including: - Providing and delivering the photography, videography, and related services you request. - Processing transactions and managing your bookings and appointments. - Communic communicating with you about your bookings, inquiries, and our services. - Sending you administrative information, such as updates to our terms, conditions, and policies. - Improving our site, services, and user experience. - For marketing and promotional purposes, in accordance with applicable law and your preferences. - Operating, protecting, and maintaining the security and integrity of our site and services. - Complying with legal obligations and resolving disputes.
Sharing Your Information
We may share your information with third parties only in specific circumstances: - With service providers who perform services on our behalf, such as payment processors, IT and system administration services, data analysis, marketing assistance, and professional advisers. These service providers are contractually bound to protect your information and use it only for the purposes for which it was disclosed. - With legal, governmental, or regulatory authorities when required by law or regulation, or in response to valid legal requests. - In connection with a merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company. - With your consent or at your direction.
We do not sell your personal information.
Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. The retention period for photographic and videographic material will vary depending on the service provided and contractual agreements.
Data Security
We implement appropriate technical and organizational measures to protect the personal information we collect and process. While we strive to protect your personal data, no transmission over the Internet or electronic storage method is completely secure. Therefore, we cannot guarantee absolute security.
Your Data Protection Rights
Depending on your location and applicable data protection laws, you may have rights regarding your personal data. These rights may include: - The right to access the personal information we hold about you. - The right to request correction of inaccurate or incomplete data. - The right to request erasure of your personal data under certain conditions. - The right to object to or restrict the processing of your personal data. - The right to request data portability. - The right to withdraw consent where processing is based on consent.
To exercise these rights, please contact us using the details provided below. We may need to verify your identity before responding to your request.
Children's Privacy
Our site and services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that a child under 16 has provided us with personal information, we will take steps to delete such information.
Links to Other Websites
Our site may contain links to third-party websites. This privacy policy does not apply to such third-party sites. We encourage you to review the privacy policies of those third parties.
Changes to This Policy
We may update this privacy policy from time to time. The updated version will be indicated by an updated date and will be effective as soon as it is accessible. We encourage you to review this policy frequently to be informed of how we are protecting your information.
Contact Us
If you have questions or concerns about this privacy policy or our data practices, please contact us:
Cahaya Visual Photography Sdn Bhd
18 Jalan Tun Razak
Level 5, Office Suite 5B
Kuala Lumpur, Federal Territory of Kuala Lumpur, 50400
Malaysia